Change Management Fundamentals
The pace of change keeps accelerating, recently driven by the increased use of Artificial Intelligence (AI), the Internet of Things (IoT), and the shift to remote working. These developments are fundamentally reshaping our lifestyles, our perception of work, and our roles in the “post-digital era.” The focus has shifted from cautious, slow, and risk-averse approaches to innovation-led, agile, and adaptable strategies. Organisations need to continuously evolve to remain competitive, leaving little time for planning ahead. New skills and mindsets are required to effectively navigate these transitions in a disciplined yet flexible, principle-centred approach that facilitates organisational transformation while overcoming bureaucratic obstacles that hinder innovation.
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| Engaging Stakeholders | Processes and Tools | Delivering Benefits |
| Effective change management is done with people, not to them. We’ll discuss how to listen to people’s concerns and integrate diverse ideas into the change plan to produce better results. We’ll cover the use of influencing strategies to minimise disruption and shorten timescales, avoiding wasted time on needless conflict. Communication is essential to minimise the fear of change and we’ll show you how to become more effective and deliver the right messages clearly. | Change management is concerned with controlling the change and ensuring the benefits are delivered without causing unnecessary strife. We’ll cover proven methodologies like Kotter and ADKAR, whilst also highlighting the adaptive strategies that are becoming essential in more complex situations. We’ll apply the change management tools to a case study of your choosing so you have the confidence to apply them back in the office. | Organisations need to adapt to survive in the business world. It’s essential that the benefits from changes are delivered in a timely fashion and that the organisations capacity to adapt improves over time. This course will guide you toward the techniques that develop both capability and capacity to deliver successful change in a sustainable way. |
This course complements Leading People Through Change, which deals with inspiring and driving change, and Successful Project Management, which deals with the technical side of changes.
As standard, this one-day course is offered as a short course through the University of Auckland’s Business School. We can also deliver this in-house or customise and integrate it with the other courses we offer to suit your needs.